Viber Bulk Messaging

Unofficial distribution channels have a number of significant disadvantages:

• Slow and limited delivery speed
• Inactive links in the text
• No Call-to-Action Button
• The user receives a warning message about possible spam, which minimizes the conversion rate.
• At the same time, the official bulk campaigns to Viber are fast, can contain active link and transition button and are not identified as spam.

The minimum monthly fee for the Viber Bulk Messaging service for one active Viber ID is equivalent to 180 EUR with VAT in UAH according to the official NBU rate. The monthly minimum service fee is charged for each active Viber ID of the client, even if traffic for such a Viber ID is absent.

There are two types of messages - transactional and promotional.

Transactional messages are personal informative (service) messages not of an advertising nature containing information about a particular operation/transaction performed for a certain User. The user must provide prior express written consent (processing orders/transactions with user accounts, writing off/receipt of funds and other similar service (transaction) messages).

Promotional and / or greetings - messages containing advertising / promotional information; combined messages that contain both promotional information and information about executed transactions / operations; messages containing congratulation; as well as other information (other than transactional messages), for which the user has explicitly expressed written consent.

Yes, the cost of a Viber message depends on the type of message. The company must identify the type of the message itself when creating bulk messaging (in case of non-compliance with these conditions, Viber can block the company's account).

This service can be used by any legal entity (resident of Ukraine) after signing an agreement on the implementation of Bulk SMS Messaging and an additional agreement regarding the distribution of Viber messages and filling out a questionnaire for Viber company for assigning an official account of the company. This service is provided only to those companies that have confirmation of customers' agreement to receive information via short text messages.

Viber Bulk Messages can be received by subscribers, who gave prior consent to receive informational messages from legal entities (residents of Ukraine), for instance, informational newsletter from a trademark, banks, insurance companies etc.